Resources

The Centers for Medicare and Medicaid services continually encourages contractors to have providers and their staff use self-service tools. WPS Medicare continues to strive to develop and improve our self-services to decrease providers cost and time spent contacting WPS Medicare.

  • Calculators/Tools provide the ability to calculate dates and functions for several Medicare tasks and/or functions.
  • Claims/Eligibility Tools contains information about checking claim information over the Internet using the CMS Secure Net Access Portal (C-SNAP) or over the phone using the Interactive Voice Response (IVR).
  • CMS / External Links provides links to some of the most popular and most useful sections of the Centers for Medicare & Medicaid Services (CMS) website.
  • Modifiers offers guidance on the appropriate use of modifiers.
  • Provider Specialties/Services provides information directed to particular specialties or types of service.
  • Tips for First Time Visitors
  • Website Updates provides information about recent changes to the WPS Medicare website.

What are Self-Service Tools?

Self-service tools are a way for providers to access Medicare information and education 24 hours a day, 7 days a week, at a time most suitable to their schedule and at their own pace. The tools allow the user quick and easy access to the most current Medicare information.

Advantages to Self-Service Tools

  • Not limited on the time and number of inquiries allowed.
  • Available when you are ready to have your questions answered.
  • No wait, or hold time.
  • Easy answer for non-complex issues
  • Multiple users at one time
  • Most current information available

General Self-Service Information

Page Last Updated: Wednesday, 17-Apr-2013 15:04:15 CDT